Middle Manager
Mastery (M³)

Senior Leaders,
Sharpen Your Focus to Achieve Strategic Goals

Delegate with Confidence

We help senior leaders stop wasting time on manager performance issues and re-focus on high-impact strategic activities.

Leaders thrive when driving strategy, yet many feel stretched thin—caught in firefighting, micromanaging, and ensuring routine tasks are completed. Being stuck in the weeds leaves little capacity for critical growth, innovation, and succession planning.

Studies show senior leaders spend up to 40% of their time managing performance barriers—often more! Equipping middle managers with essential skills transforms them into proactive and impactful leaders, freeing senior leaders to focus on what truly matters.

Obstacles to Leader Development

We understand – developing your leaders is no small task. Training programs often overpromise, fall short on engagement, and miss your needs. With leaders stretched thin and lacking proper to measure and support progress, real impact gets lost.

The research shows that 70% of change transformations fail, leaving leaders frustrated, overwhelmed, and uncertain.  

That’s why we’re here committed to tackle these challenges directly and provide solutions that drive real, lasting change.

elevate leadership by solving real challenges

Delivering Measurable, Proven Results

The goal of corporate learning is to achieve meaningful outcomes – not to deliver content. 
Middle Manager Mastery provides a system designed to drive change effectively, reliably, and consistently. 

drives 12% higher adoption and 44% greater impact

End the Firefighting - Build Impactful Leaders

By strengthening the core skills to overcome decision bottlenecks, conflicting priorities, and communication issues, Middle Manager Mastery transforms managers from Reactive Firefighters to Impactful, Proactive Leaders who drive outcomes, drive meaningful results, and create lasting impact.

diagram depicting stages of leadership

The Costly Ripple of Ineffective Leadership

Why Middle Managers are Critical to your Success

Middle managers influence about 22% of revenue variation. Replacing an underperforming manager can boost productivity by 12%.

However, the middle manager role is challenging and often leads to stress, emotional strain, and burnout, often showing up as: 

  • Poor listening, lack of empathy, or unclear instructions.
  • Hesitation or lack of confidence in decision-making.
  • Struggles aligning day-to-day tasks with strategic goals. 

Like ripples in a pond, these behaviours create confusion, slow progress, and divert leaders from strategic growth. Ignoring these managers also hinders succession and causes top talent to leave. 

Investing in middle managers is not a budget luxury, it is crucial for the long-term success and sustainability of your business.

Middle Managers are important and the key to leadership

Frequently Asked Questions

Who do you work with?

  • We LOVE working with women in leadership.
  • We support companies navigating growth phases, mergers, acquisitions, and other transformations.
  • If you’re dealing with talent attraction and retention issues, scaling your operations, or managing rapid growth, our approach can strengthen your leadership capacity.
  • We partner with small to mid-sized private organizations with 100-300 employees that operate regionally or nationally with multiple divisions, various locations, and at least one management layer.

do you offer customized programs?

  • Program Design Blueprint is the result of a tailored discovery process aimed at addressing your organization’s unique leadership challenges.

where & How is it delivered?

  • All sessions can be conducted virtually.
  • In-person sessions are offered around the globe.
  • Our home base is in Alberta, Canada. 

2 Ways to Experience 'Elevate Leadership'

integrated support

Experience NexLEVEL Leadership
with leaders from
your organization,
and enjoy the flexibility of choosing
dates and workshop cadence.
In-person and virtual options are available. 

Outcome design

Experience NexLEVEL Leadership
alongside leaders from other organizations
in varied industries and benefit from the diversity of 
thought, background, and perspectives.
Hosted virtually.

Transformational content

Self Mastery:
Leading from Within
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Understand the foundational elements of leadership and how they manifest from within.

Explore the five aspects of leadership (vision, values, mindset, emotions, and purpose) and their influence on
leadership effectiveness.

Emotional Intelligence:
Cultivating Positivity
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Develop emotional intelligence to overcome inner barriers and lead with greater impact.

Identify and manage the Inner Critic, understand its impact on leadership, and leverage positive intelligence for enhanced leadership effectiveness.

 

Communication Mastery: Effective Feedback

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Cultivate a feedback-rich environment by mastering the art of delivering constructive feedback.

Embrace courageous conversations, understand the feedback process, and foster a culture of continuous improvement.

Flexibility & Adaptability:
Situational Leadership

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Understand different leadership styles & learn to adapt leadership approaches to meet the needs of diverse situations.

Explore the Situational Leadership model & application in adjusting leadership styles based on team members’ readiness & competence.

Roles & Expectations:
Creating Accountability

Foster a culture of accountability and drive high performance within teams.

Learn strategies for setting clear expectations, providing support, and holding team members accountable for their actions
and results.

Empowerment & Growth:
The Coach Approach

Develop coaching skills to empower team members, foster growth, and drive results.

Understand the principles of coaching, active listening, and powerful questioning techniques to support individuals in unlocking their potential.

Leadership
playshop

Immerses participants in dynamic simulations and scenarios to strengthen team leadership skills.

Through interactive and
hands-on activities, leaders gain practical experience and insights to guide their teams toward success effectively.

Habit
Builder

Provides participants with the tools to make change happen once sessions are complete.

Our smart technology ensures the insights from sessions are applied, not just remembered. By cultivating effective habits, participants create a foundation for sustained success.

Middle Manager Mastery is a Joint Initiative

Learn more about these powerful women
NexLevel Logo
Tara-Lee Goerlitz

Tara-Lee is passionate about helping leaders remove barriers and adept at inspiring change. Her goal is to create an environment where teams can thrive and seamlessly achieve their strategic goals. 

In today’s complex world, too few businesses achieve the goals
they aspire to, and the work process is fraught with frustration
and dysfunction. Tara-Lee is motivated to elevate workplaces
where people feel valued, experience fulfillment, and achieve their full potential.

For Tara-Lee, authentic leadership is not just learning about being a better leader but walking the talk and implementing strategies that drive real change. Her expertise is crafting experiences that deliver tangible results. She tailors her programs to meet each organization’s unique needs, ensuring the solutions are relevant and impactful. 

With 15 years in team and leadership development, Tara-Lee has developed a keen insight into the challenges faced by modern leaders. She is dedicated to empowering leaders with the tools and skills to navigate these challenges effectively. 

Tara-Lee’s passion for people and organizational success is reflected in her work and her ability to engage with others. Whether speaking, facilitating, consulting, or coaching, she connects with others on a meaningful level, inspiring them to reach beyond their current abilities and envision new possibilities for themselves and their teams.

Lindsay White

Lindsay is a sought-after executive coach, people operations expert, speaker, facilitator, and podcaster who believes that every business deserves three things: great leadership, an impactful people strategy, and an inspiring culture.  

First and foremost, Lindsay is passionate about guiding business leaders at all levels in creating a leadership style that is authentic and grounded in their own values and purpose.  Her powerful coaching style leverages her extensive background coaching senior leaders, executives and entrepreneurs as they develop and embrace their personal leadership practice.  

Lindsay also utilizes her 15 years in strategic talent management to guide these incredible leaders in creating inclusive cultures and developing the people strategy that is often missing from their business plans.  Knowing when amazing teams are connected by purpose, programs and processes that inspire, they create amazing results.  

As an entrepreneur, working Mom, and first-time Grandmother, Lindsay knows that the blend between work and life can be complex. That’s why she loves to coach and guide leaders as they navigate their leadership journey and create the work & life blend they long for.  Her focus on people strategy, team engagement, communication and leadership development all help her clients drive their business goals while creating work environments where everyone feels like they belong.